Utility

Terms & Conditions

1. Appointments & Services

Appointments can be booked online, in-person, or via phone. Please arrive at least 5 minutes early to ensure a smooth check-in process. We reserve the right to modify or decline any service if necessary for safety, hygiene, or quality standards.

2. Cancellation Policy

We kindly ask for at least 24 hours notice for cancellations or rescheduling. Cancellations made less than 24 hours in advance may incur a 50% service charge. No-shows will be charged the full price of the scheduled service.

3. Late Arrivals

If you arrive more than 10 minutes late, we may need to adjust or reschedule your appointment.We’ll always do our best to accommodate, but timing affects both your service and other clients.

4. Payments

We accept all major credit cards and contactless payments. Gratuity is not included in our service prices but is warmly appreciated.

5. Refunds & Satisfaction

Due to the nature of our services, we do not offer refunds. If you're unsatisfied with your service, please let us know within 48 hours so we can make it right.

6. Health & Safety

Clients with any contagious conditions (nail fungus, skin infections, etc.) may be refused service for hygiene reasons. QTQL follows strict sanitation guidelines for your safety and ours.

7. Personal Belongings

QTQL is not responsible for any lost or damaged personal items during your visit. Please keep valuables with you at all times.

8. Website Use

All content, images, and designs on our website are the property of QTQL Nail Bar and may not be used without permission. Unauthorized use may result in legal action.

9. Policy Changes

QTQL reserves the right to update or modify these terms at any time. Any changes will be reflected on this page.

10. Contact

If you have any questions regarding these terms, please contact us at: info@qtqlnailbar.com